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International Journal on Customer Relations

Chief Editor

Dr. Urvashi Makkar
Director
Institute of Management Studies IMS
Ghaziabad, Uttar Pradesh, India
Email-id: urvashimakkar@gmail.com; info@publishingindia.com


Associate Editor(s)

Dr Amit Bhati

Professor

Institute of Management Studies IMS

Ghaziabad, Uttar Pradesh, India


Dr. Prachi Agarwal

Assistant Professor

G.L. Bajaj Institute of Management and Research

Greater Noida, India
Email-id: prachi.agarwal@glbimr.org


Dr. Naveen Virmani

Associate Professor

IMS Ghaziabad, Uttar Pradesh, India


Dr. Vishal Kamra

Programme Leader and Assistant Professor (Grade-II)

Amity School of Business, Amity University

Noida, U.P., India


Editorial & Advisory Board

Prof. Joseph Horton

University of Central Arkansas

USA


Prof. Brij Mohan

Professor- Social Work

Louisiana State University

USA


Prof. Ronald E. Berenbeim

Adjunct Professor

New York University

Stern School of Business Administration

USA


Cr. Ravi Jaidka

Executive Director

The Indian Sugar & General Engineering, Corp. (ISGEC)

Yamuna Nagar

Haryana; India


Dr. K.L. Johar

Former Vice Chancellor

Guru Jambeshwar University

Hissar

Haryana; India


Dr. Elisante Ole Gabriel,

Coordinator, Consultancy Services in EDC

Faculty of Commerce, Mzumbe University,

Mzumbe; Africa


Prof. Shiv K. Tripathi

Vice Chancellor

Mahatma Gandhi University

Sikkim


Dr. Kingstone Mutsonziwa

Head of Information and Research

FinMark Trust

South Africa


Dr. Sorab Sadri

Professor of Management Studies

Director, School of Business and Commerce

Manipal University, Jaipur; India


Harinder Kumar

Director

Ministry of Home Affairs

Government of India, Delhi; India


Ashish Patel

Director

Morgan Franklin Consulting

Mclean, VA, USA


Dr. Karpagavalli. G

Assistant Professor

Dept. of Management Studies

Dayananda Sagar College of Engineering

Bengaluru, Karnataka, India


Dr. Eti Khatri

Associate Professor

Nitte Meenakshi Institute of Technology

Bangalore, Karnataka, India


Dr. Shumnak Deep

Associate Professor - Operations

IMS Ghaziabad, Uttar Pradesh, India

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