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| Received
16-Sep-2012 |
Accepted
- |
Published
16-Sep-2012 |
Abstract
The participation of women in BPO industry has been seen
as a critical enabling factor for continued growth of the
industry. Today, BPO companies are recognizing women
on board at all levels and this helps the organization to
make good business sense. Therefore BPO companies are
trying to develop and involve women for higher roles and
functions. Today women play a vital role in Indian BPO
sector. According to a survey out of 400 million of
workforce in India, around 30-40 percent is females. But
there are various problems which are faced by working
women in these organisations. A health problem is one of
them. There are various reasons for these problems, viz.,
long working hours, night shifts, mental pressure, etc. The
present study examines all these problems as faced by
working women in BPO units in Delhi & NCR. This study
concluded to know that how different health problems
contribute to attrition.
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