1. – Narsee Monjee Institute of Management Studies, Mumbai.
2. – Narsee Monjee Institute of Management Studies, Mumbai.
| Received
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Accepted
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Published
09-Dec-2022 |
Abstract
The fundamental transformations in
work, workplace and workforce as a
consequence of socio-economic and
technological changes have impacted
businesses and the IT sector can be
assumed to be at the fore-front of these
transformations. This study explores
how work can be made more meaningful
through goal setting and work design
by examining the interaction of
goal setting, work design, and work
meaningfulness. The study collected
quantitative data using validated
scales, from six companies (n=972)
across three roles (Client service, technology
and support), to identify employees
who experience high work
meaningfulness. Results indicate a
significant and positive link between
work design (Autonomy, Feedback
and knowledge characteristics), goal
setting (Goal clarity and Goal conflict)
and work meaningfulness.
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Open Access
Open Access