1.
Laura Gerow
– Product Development Consultant, Erie Insurance Group.
2.
Vishal Arghode And Som Sekhar Bhattacharyya
– Product Development Consultant, Erie Insurance Group.
Abstract
The study investigated differences in attitudes regarding trust, commitment, procedural justice,
and turnover intention among employees from Generation X, Generation Y, and the Baby Boomer generation in a Fortune 500 company. The study identified differences in commitment levels between Generation X and Baby Boomers, despite no significant variations in attitudes across the generational cohorts. The study contributed to the academic discourse on intergenerational relationships
within organizations, highlighting the importance of managing subtle differences in values,
attitudes, aspirations, and perspectives across generations. The findings underscored the need for managers to proactively manage generational expectations and motivational stimuli to foster congenial work environments conducive to organizational success.
