1. – Faculty Of Management Studies, University Of Delhi, Delhi, India.
| Received
22-May-2018 |
Accepted
- |
Published
22-May-2018 |
Abstract
Social Intelligence (SI) is an important skill in a workplace setting as it enables employees to
maintain cordial relations, be good team players and resolve conflicts. SI is an important employee
trait that affects various work related behaviors like positive work attitude, job satisfaction
and management of organizational change. Thus, SI is a key employee trait to be studied within
the organizational context. With this point in view, this study aims to assess the SI level of employees
from three service sector industries – IT, banking, financial services and insurance (BFSI)
and hospitality. Results of the study indicate that employee’s SI level changes with work experience.
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