Impact Of Job Satisfaction On Quality Work Life Among The It Employees

Abstract

In this paper, we examine quality of working life (QWL) and compare the predictors of QWL among 250 employees in a variety of information technology (IT) jobs in five companies. Quantitative data was gathered through questionnaires, totally 250 questionnaires were distributed to the respondent 220 questionnaires were returned and analyzed using SPSS version 16. The following QWL factors were examined: job satisfaction, Uncertainty and Attrition, fatigue& tension, the following predictors of QWL were studied: Adequate and Fair Compensation, Safe and healthy working conditions , Opportunities for training and development, Opportunities for career advancement, Social integration, Discrimination, Welfare Measures, and demographics(age, marital status, parental status. And education). Data were analyzed using descriptive statistics, chi-square test and regression analysis to test the formulated hypotheses and the significance and reliability of the findings. The findings suggest there is a positive and significant relationship between QWL and employees’ job satisfaction. Analysis shows that male workers are having high QWL than female workers in IT jobs. Quality of work life increases with Job satisfaction and decreases with Job Uncertainty and Attrition and Fatigue and Tension. IT companies are creating a positive environment for efficient and smooth work. Finally, the results of this survey can also used as baseline measures against which the findings of future quality of work life surveys can be compared. Such comparisons place this type of research within a continuous quality improvement framework. Key Words: Job Satisfaction, Quality of Work Life, Information Technology

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