The Impact of AI and Robotics on Employee Roles and HR Practices: Challenges, Transformations, and Strategic Workforce Management

Abstract

The rapid adoption of Artificial Intelligence (AI) and robotics in the workplace is revolutionising employee roles and Human Resource (HR) practices across various industries. As businesses increasingly rely on automation to improve operational efficiency, AI technologies are reshaping job functions, reducing the need for manual labour, and enhancing productivity. However, this transformation raises concerns about job displacement and the evolving nature of work, particularly for employees in roles that are highly susceptible to automation. This article examines the dual impact of AI and robotics on employee roles both in terms of job elimination and role transformation and how HR professionals are navigating these shifts. It also explores the critical role that HR plays in preparing employees for these changes through reskilling and upskilling programmes, offering strategies to manage transitions, and ensuring that employee morale remains high amidst uncertainty. Furthermore, it highlights the responsibility of HR in fostering a culture of continuous learning and providing transparent communication regarding AI integration. The study emphasises that while some positions may be displaced by automation, others are being transformed, requiring new skills and competencies. The findings suggest that HR departments must take a proactive approach to managing these transitions, ensuring employees are well-equipped for the future of work. Ultimately, the research aims to provide insights into how HR can effectively navigate the challenges of AI and robotics integration while maintaining a positive, resilient workforce.

Keywords: Automation Impact, Employee Engagement, Employee Morale, Robotics in Workplace, Technological Disruption

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