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The Effects of Demographic Characteristics on Organisational Commitment, job Satisfaction and Turnover Intentions: the Case of Employees in Kenyan Universities

Journal of Organisation and Human Behaviour

Volume 2 Issue 1

Published: 2013
Author(s) Name: Dinah Jeruto Kipkebut | Author(s) Affiliation: Chairperson, Department Of Business Administration, Egerton University, Kenya.
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The purpose of this study is to investigate the effect of employee demographic characteristics on organisational commitment, job satisfaction, and turnover intentions. Data was collected from 932 employees from three public and three private universities in Kenya. The results from multiple regression analysis has shown that age, gender, marital status, education, and university sector had significant effect on continuance commitment; age and university sector had significant effect on affective commitment; age, position tenure, education, and university sector had significant effect on normative commitment; age, gender, position tenure occupational grouping, and university sector had significant effect on job satisfaction; and finally, age, job tenure, position tenure, and education had significant effect on turnover intentions. The findings show that university managers, especially from public universities, should focus on improving their HR policies so as enhance their employees’ commitment levels.

Keywords: Organisational Commitment, Job Satisfaction, Turnover Intentions, Demographic Characteristics.

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