Effects of Interpersonal Problems at Work on Organizational Commitment

Abstract

Organizational commitment has been one of the most effective implements used for increasing employee performance by enhancing employee participation. On the other hand interpersonal problems at workplace make job conflict, increase job stress which is threatening to create positive job attitudes. This study highlights the effect of interpersonal problems at workplace on three types of commitments i.e. affective commitment, continuance commitment and normative commitment. The objective of this study was to investigate the relationship between interpersonal problems and organizational commitment, to explore how interpersonal problems affect different types of organizational commitment. The measuring instruments used in this study were: Inventory of Interpersonal Problems (IIP-64) (Alden, Wiggins, Pincus and Horowitz, 2000) for measuring different types of interpersonal problems and Organizational Commitment Questionnaire, (Allen and Meyer, 1991) for measuring organizational commitment. According to the objective of the present study the obtain data were analyzed using Pearson product moment correlation and regression analysis. The results revealed that interpersonal problem is significantly negatively correlated with organizational commitment.

Keywords: Job involvement, Employee commitment, Employees participation, Affective commitment, Normative commitment, Continuance commitment

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