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A Leveraging Data-Driven Decision-Making: A Comprehensive Analysis of Business Analytics and Intelligence in Modern Enterprises

Journal of Applied Information Science

Volume 13 Issue 2

Published: 2025
Author(s) Name: Dennis Ndubi Makori | Author(s) Affiliation: Riara University, Nairobi, Kenya.
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Abstract

In today’s fast-paced and digitally driven economy, data has emerged as one of the most valuable assets for organizations. The integration of Business Analytics (BA) and Business Intelligence (BI) forms the foundation for data-driven decision-making, offering a significant competitive advantage. This paper explores how contemporary enterprises leverage BA and BI to optimize operations, enhance decision-making, and generate strategic value. Drawing upon leading methodologies such as CRISP-DM, as well as real-world applications across sectors including retail, healthcare, and financial services, this analysis presents a detailed understanding of the tools and frameworks that define Business Analytics and Intelligence (BAI). The paper further discusses critical challenges such as data quality, integration with legacy systems, skill gaps, and data privacy. Finally, the study outlines emerging trends including AI integration, self-service BI, cloud-based platforms, and real-time analytics that are shaping the future of BAI. The findings underscore the transformative potential of data-driven decision-making and offer insights into implementing effective BAI strategies that align with enterprise goals.

Keywords: Business Analytics (BA), Business Intelligence (BI), Data-driven decision-making, Enterprise transformation, Emerging technologies.

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