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E-banking: A changing scenario towards customer as a centric.

International Journal of Management Prudence

Volume 1 Issue 1

Published: 2010
Author(s) Name: Dr. Mohan Rode, Mrs. Poonam R. Lohana
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“No more waiting in queue just log in & log out with cash”. Banks & financial institutions are increasingly finding themselves facing rapid increases & completely apart from the traditional type of banking services, customer today require more personalized products & services & access to such services at any time & at only place. Internet banking is one of the advanced information technologies they can employ to achieve a high level of customer services. E-banking is a application of E-commerce. As for rendering the business the companies are making use of electric commerce via, internet & for making the payment for the business they are making use of ebanking internet banking is an emerging technology that permits conduct of banking transactions through the internet. Today ATM’s have become a common customer delivery channel mainly in urban centers with these developments customer are able to enjoy the many convenience & at lower case E-banking is beneficial for customer as well as for the banks too, due to less interaction with the customers for bankers it. Key words: E-banking, E-commerce, Technologies, ATM’s

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