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A Study on the Effect of Enterprise Resource Planning (ERP) on Internal Process of an Organisation

International Journal of Knowledge Management and Practices

Volume 1 Issue 2

Published: 2013
Author(s) Name: Bharti Motwani, Raj Kishore Sharma | Author(s) Affiliation: Prestige Institute of Management and Research, Indore, India
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ERP (Enterprise Resource Planning) systems are configurable information system packages that integrate several business functions into a single system with a shared database. It contains selectable software modules that address a wide range of operational activities in the firm, such as accounting and finance, human resources, manufacturing, sales, and distribution. Enterprise systems represent an important technology investment option for operations managers, and have been acclaimed in the practitioner and academic literature for their potential to improve business performance. This study is an attempt to understand the effect of ERP on internal processes of an organisation. Paired T-test was used to compare the perception of users of ERP before and after ERP installation.

Keywords: ERP, Organisation, Internal Processes

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