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Restaurant Waiters: The Precariat Before and During the Pandemic Times in Gujarat

Indian Journal of Industrial Relations

Volume 59 Issue 1

Published: 2023
Author(s) Name: A. Venkataraman, L.R.K. Krishnan | Author(s) Affiliation: Assistant Professor (OB & HR) Indian Institute of Management, Kashipur
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Abstract

We study here a specific class of precarious workers viz. male restaurant waiters by drawing upon 31 male waiters across 11 standalone restaurants in leading cities in Gujarat. The study involved extensive participant observation and interviews over fourteen months to explore the workplace dynamics and individual lived experiences of male waiters in the age group 25- 50 before and during the pandemic. We study different work settings, and explore how the emotional labor and economic hardship varyingly shape his experience of precarity. Our findings demonstrates the fluid interplay of situational and longterm precarity and interconnected social relations inside and outside their labor process by overwork, casualization, unemployment and underemployment with ineffective labor laws.

Keywords: N.A.

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