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Impact of Technostress on the Academic Performance of Business School Students: Moderating Role of Self-efficacy

Indian Journal of Industrial Relations

Volume 59 Issue 3

Published: 2024
Author(s) Name: Sanghamitra Buddhapriya and Aparajita Mohapatra | Author(s) Affiliation: Professor of OBHR, FORE School of Management, New Delhi, India.
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Abstract

With the increasing use of technology to facilitate training, MBAs, at times experience technostress. This study examines the technostress (techno-overload, techno-invasion and techno-complexity) in terms of their gender, age and academic background along with the impact of technostress on their academic performance. It further investigates the role of ‘Self-efficacy’ as a moderator between technostress and academic performance. Based on the data from 217 MBA students from 16 Indian business schools the study revealed that the respondents experience a moderate levels of technostress. Though there is no significant difference in the t ec hnost ress l ev el of t he respondent s across age groups and gender, differences in academic background lead to significantly different levels of technostress. While technostress impacts academic performance negatively, self-efficacy moderates the relationship between technostress and academic performance.

Keywords: N.A.

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