Impact of Emotional Labour on Teaching Effectiveness: A Study of Higher Education in India
Published: 2012
Author(s) Name: Niharika Gaan
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Abstract
Emotional Labour plays a significant
role in the transformed system
of higher education where in
role of the academician is that of a
service provider. Seminal work has
been done in the area of Emotional
Labour and its impact on teaching
effectiveness in Indian context.
This paper aims at investigating the
impact of Emotional Labour on
teaching effectiveness. Deep and
surface acting are significantly
explaining the teaching effectiveness.
On the contrary automatic
and variety of display are not predicting
the teaching effectiveness
significantly. Besides, factor analysis
was performed to develop the
scale on teaching effectiveness.
The implications of results are discussed
in detail.
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