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Human Resource Roles in India

Indian Journal of Industrial Relations

Volume 46 Issue 1

Published: 2010
Author(s) Name: M. Srimannarayana
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Abstract

The purpose of the study is to find out the human resource (HR) roles in India replicating the model for multiple roles proposed by Conner and Ulrich (1996). Based on the data collected from 293 managers - both HR and non-HR, the study concludes that HR is playing predominately administrative expert and employee champion roles now. But in future its predominant roles will be as a strategic partner and a change agent. The study finds that the overall quality of delivery of HR services is going to be increased. Further, no significant difference is established about the HR roles between manufacturing, service and software organisations.

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