Monday, 04 Dec, 2023




Competency Based Balanced Scorecard Model: An Integrative Perspective

Indian Journal of Industrial Relations

Volume 44 Issue 1

Published: 2008
Author(s) Name: Swati Agrawal
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In the current globalization induced abrupt changes in business environment human resource has become the source of successful corporate strategy. This study emphasizes that human resource and HR practices are the foundation for achieving business excellence in terms of ROI, market share, employee satisfaction and customer delight. The paper explains the implementation of Balanced Scorecard by developing competencies in relation to values of the organization necessary for achieving business excellence. Keywords : HR Practices, Balance scorecard

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