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Communication Competence of Indian Engineers in IT & ITeS Sector

Indian Journal of Industrial Relations

Volume 47 Issue 3

Published: 2012
Author(s) Name: Reeta Raina & Neerja Pande
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Abstract

The software industry has been the fastest growing sector of the Indian economy. The present study aims at assessing if the Information Technology (IT) and Information Technology Enabled Services (ITES) engineers have the adequate skills to communicate best in cross-cultural environments as also reduce barriers while communicating and collaborating across functions, divisions and across companies. The results indicate that the professionals were substantially skilled in their listening, adjustability and flexibility components. Also, from the data analysis it could be inferred that demographic variables in this particular context have not been strong enough to differentiate the communication competencies between groups.

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