Monday, 04 Dec, 2023




Building Resiliency in Employees Using LMX Concept: A Qualitative Study

Indian Journal of Industrial Relations

Volume 57 Issue 1

Published: 2021
Author(s) Name: Ritwik Mishra and Archana Shukla | Author(s) Affiliation: Department of HR and OB, Indian Institute of Management Lucknow, Uttar Pradesh
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The events in 2020 have steadfastly established resilience as an important attribute for employees. Leaders and their leadership styles played a significant role in supporting and guiding employees through these events. Through this study, we present a mechanism by which team leaders and team members can enhance the quality of their relationships and therefore build resiliency in team members. A longitudinal qualitative study was conducted with six team leaders and twenty-two of their direct reports to identify behavioral attributes that support building resiliency. The result ant grounded theory identified five behaviors or actions for both team leaders and team members that can help build resiliency in team members.

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