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Internet Usage and User Satisfaction with Library Services

International Journal of Information Library and Society

Volume 8 Issue 2

Published: 2019
Author(s) Name: Jayant Deshpande | Author(s) Affiliation: Librarian, Indian Institute of Carpet Technology, Bhadohi, Uttar Pradesh, India.
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This examination explores the impact of Internet utilization on client fulfilment with library administrations. Three research question and three speculations are planned as a manual for the examination. Ex-post factor study configuration is utilized in doing the examination. An example size of fifty (50) 100 dimension understudies is arbitrarily chosen structure the number of inhabitants in seventy three (73) library enrolled understudies utilizing irregular testing strategy Poll titled “Web Usage on User Satisfaction with Library Services Questionnaire is utilized for information accumulation. Information produced are examined utilizing mean and standard deviation scores for addressing the examination questions while t-test is utilized in testing the speculations. Finding of the investigation uncovered that the utilization of email, database and site have noteworthy effect on understudies’ fulfilment with library administrations. In view of the discoveries, the scientist suggests that library ought to make site that are appealing, clients inviting and simple to access for the understudies and different clients; library specialists ought to make simple passageways, teach clients on the best way to abuse these passageways to urge them to visit the library all the more habitually, remain longer and have simple access to the materials in the library opposite their fulfilment with administrations rendered by the library.

Keywords: Internet, User Satisfaction, Library Services, University, Main Library

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