Inclusive Models of Digital Transformation of the Tourism System
Published: 2025
Author(s) Name: A. G. Gerasymenko, T. I. Tkachenko, O. V. Hladkyi, V. V. Bilyk, O. Y. Kozoriz |
Author(s) Affiliation: Dept. of Economics and Competition Policy, State Univ. of Trade and Economics, Kyiv, Ukraine.
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Abstract
The essence and features of the formation of an inclusive development model in the tourism sector are revealed. The main mechanisms and key areas of digital transformation of tourism systems in conditions of systemic multidimensional crises are characterized, in particular, those related to the consequences of full-scale military operations, armed aggressions and social conflicts. The concept of inclusive development in tourism, key determinants of the geospatial inclusive model of tourism systems were defined, factor models of inclusive tourism development were developed, social demand of inclusive consumers for tourism services was monitored, and an assessment of the quality of service, information and communication support, and infrastructure readiness for inclusive development in tourism were provided. Directions for the implementation of modern digital technologies and tools for the transformation of tourism systems of various scales are proposed, in particular in conditions of military aggression of the Russian Federation and the introduction of martial law, during the post-war revival of tourism in Ukraine.
Keywords: Geospatial Determinants, Crisis Resilience, Martial Law Adaptation, Infrastructure Readiness, Consumer Social Demand
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