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Study on Public Charging Station Requirement Among EV Consumers in Raipur City: A Consumer Prospective

International Journal on Customer Relations

Volume 13 Issue 1

Published: 2025
Author(s) Name: Demendra Kumar Ravi, Gyanendra Shukla, Ritu Marwah | Author(s) Affiliation: Department of Commerce, Govt. D. B. Girls P. G. College Raipur, Chhattisgarh, India.
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Abstract

India has the largest road connectivity for transportation and traveling, which can be electrified by boosting the EV sector. That is why this research analyses the EV public charging station needs at present. Every city is on a path to becoming smarter as soon as possible. The government is taking several steps to make a city smart by less pollution, controlled air quality, and well public charging infrastructure. The fastest adoption of eco-friendly moves is pushed by the government but lack of charging infrastructure is one of the current issues that needs immediate solutions to protect the environment and non-renewable resources. The government is targeting only EVs till 2030 which is possible by promoting the EV sector, making policies, and reserving funds for public charging station development. It is necessary to get the consumer’s viewpoint for developing PCSs. 50 samples were collected in Raipur to analyse suitable public charging station locations, waiting time, and distance between PCS. Research finding of the problem recommends, that users are in strong need of PCS in crowded places of working areas, buses, trains, and airport stations. PCSs should be in every 8 km.

Keywords: Public Charging Station, Electric Vehicles

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