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Unveiling Gender Dynamics in Consumer Satisfaction with Eco-Friendly Products: A Study of Customer Awareness and Preferences

ANWESH: International Journal of Management & Information Technology

Volume 9 Issue 1

Published: 2024
Author(s) Name: Babitha B. | Author(s) Affiliation: Mar Gregorios College of Arts & Science, Punnapra, Alappuzha, Kerala, India.
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Abstract

This study delves into the intricate relationship between gender and consumer satisfaction with eco-friendly products. Through a comprehensive analysis, it explores the level of customer awareness regarding environmentally sustainable products and investigates how gender influences satisfaction levels. The research aims to provide valuable insights into consumer behavior and preferences in the context of green purchasing decisions. This study contributes to a deeper understanding of the factors shaping consumer attitudes towards eco-friendly products by uncovering gender-based disparities in awareness and satisfaction. The study aims to shed light on the complex interrelations between gender, awareness, and satisfaction, thus contributing to a more nuanced understanding of the factors shaping consumer attitudes towards eco-friendly products. The findings of this research underscore the significance of gender as a determinant factor in both consumer awareness and satisfaction with eco-friendly products. Moreover, the study reveals notable disparities between genders in awareness levels, with implications for marketing strategies and environmental initiatives promoting sustainable consumption. Additionally, the correlation between gender and satisfaction levels highlights the importance of tailored approaches to meet the distinct preferences and needs of different demographic groups. Ultimately, this study serves as a valuable resource for businesses, policymakers, and environmental advocates seeking to foster greater consumer engagement and satisfaction in the realm of eco-friendly products.

Keywords: Consumer satisfaction, Green products, Marketing strategies.

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