Internet of Things Optimizing Workforce Management in Healthcare

Abstract

Introduction: Human Resource Management (HRM) emphasizes the efficient administration of personnel inside firms, delivering value at strategic, managerial, and operational tiers. Hospital Management Systems (HMS) are engineered to assist healthcare organizations in handling essential information and improving the efficiency of healthcare professionals. Nonetheless, despite their advantages, existing HMS implementations frequently fail to completely engage staff, facing ongoing issues in communication and collaboration that may impede optimal performance. Rectifying these deficiencies via enhanced HRM integration and IoT-centric system design is crucial for augmenting employee engagement and healthcare services. Aim: This study investigates the potential of IoT to enhance human resource skills, alleviate work-related stress, and satisfy the hierarchical demands of healthcare professionals and organizations within HR facilities in the healthcare sector in Northeast and Eastern India. Methodology: A descriptive research design was employed to explore the nature of employee engagement in the context of the Internet of Things (IoT) within HR facilities in the healthcare sector. The study began with systematic data collection, followed by detailed analysis. A quantitative approach, guided by inductive reasoning, was used to investigate and derive insights related to the study. This methodology enabled a comprehensive understanding of how IoT influences employee engagement in complex healthcare environments. Results: The study findings indicate that a majority of employees 58.9% in Northeast and Eastern India are female, while 41.1% are male. Most respondents reported holding an associate degree, with 27.8% indicating that they did not possess one. Regarding work experience, 38.9% of participants stated they had been employed in HR roles within the healthcare sector for 5 to 10 years. Furthermore, a significant proportion of respondents agreed that the implementation of the Internet of Things (IoT) has facilitated enhanced information sharing among teams (46.3%) and improved collaboration between employees (44.1%). Conclusion: The implementation of IoT technology in healthcare human resources in Northeast and Eastern India has enhanced collaboration and employee engagement. It improves collaboration and optimizes HR procedures through ongoing communication and instantaneous data exchange, cultivating a more productive and engaged workforce.

Keywords: Communication, Employee engagement, Hospital management system, HR management, IoT, Teamwork.

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