School of Business Studies, Punjab Agricultural University, Punjab, India.
Abstract
InsurTech has emerged as a disruptive force in the global insurance sector, transforming risk management, customer engagement, and regulatory practices. This study presents a bibliometric review on InsurTech literature based on 168 (2015–25) articles from Scopus to identify intellectual, conceptual, and social structures shaping this domain, with Web of Science (WoS) used separately for co-citation validity. Using performance analysis and keyword co-occurrence, the study identified five thematic clusters: digital transformation of insurance, customer-centric and data-driven models, enabling technologies (blockchain, artificial intelligence, machine learning, Internet of Things [IoT]), innovation in risk management, and RegTech. While InsurTech has emerged as a global phenomenon, its growth has been particularly rapid in Asia-Pacific countries, especially China, India, and Singapore, where digital insurance is reshaping traditional insurance practices. However, the study also disclosed the underrepresentation of this region in academic literature. These insights offer insurers, policymakers, and regulators a structured overview of InsurTech growth and its implications for future insurance practices and regulatory oversight for advancement in risk governance and insurance innovation theory and practice.
Keywords: InsurTech, FinTech, Blockchain, Artificial Intelligence, Digital Insurance, Risk Management
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